PRIVACY AND COOKIE NOTICE
- INFORMATION COLLECTED
You may visit and browse the Site without providing personally identifiable information about yourself. However, this may limit your ability to receive certain features, products or services from Us.
INFORMATION YOU PROVIDE
We may collect personal information about you to provide and improve our services, communicate offers that we believe will interest you, and to administer our business. More specifically, We collect information that you provide when you make a purchase on Our Site, create an account with Us, sign up for emails or offers from Us, and sign up for Our Wholesale Program.
The personal information we collect may include the following: your name, email, telephone number, home address, demographic information (such as zip code, age), and payment information (such as credit card number).The types of personal information we collect may vary depending on your use of the features of the Site.
INFORMATION WE COLLECT AUTOMATICALLY
We automatically receive and store information when you interact with Our Site, Our email and/or online advertisements. This information helps us to make Our Site work more efficiently, to evaluate customer use of Our Site, and to support Our website analytics and marketing campaigns. We may automatically receive the following types of information: technical information such as your internet protocol (IP) address, your device operating system and browser types, your referring website’s address, and your clickstream through our Site; cookies that recognize you as you use and return to Our Site; and web beacons that allow us to know what pages on our Site have been visited, what email have been opened and what banner ads have been effective.
If you would prefer not to accept cookies, you can change your browser settings and choose not to accept cookies from Our Site; or set your browser to automatically not accept any cookies at all. However, doing so may cause some features and services on Our Site to not work properly and/or the offers we provide when you visit Our Site may not be tailored to your interests because we may not be able to associate you with your account.
DEVICE IDENTIFIERS: Hollywoodnvine also automatically collects your IP address or other unique identifier information ("Device Identifier") that is automatically assigned to your computer, mobile device, or other device (collectively, “Device”) that you use to access Our Site. We may use a Device Identifier to administer Our Site, diagnose problems with Our servers, analyze trends, track users’ web page movements, help identify you and your shopping cart, and gather broad demographic information.
WEB BEACONS: We use web beacons, or transparent graphic images placed on a web page or in an email, in order to indicate that a page or email has been viewed or opened.
MOBILE APPS: Our mobile application or mobile website may include opt–in, geo–location services that provide location–based services, such as store locators, local weather, promotional offers and other personalized content. Most mobile devices allow you to turn off location services. If you consent to location services, We will collect information about the Wi–fi routers and cellular IDs of the towers closest to you to provide the requested location–based service (not to identify you).
SITE USAGE INFORMATION: Hollywoodnvine may also use a variety of technologies that passively or automatically collect information about how Our Site is accessed and used ("Usage Information"), including your browser type, device type, operating system, application version, the pages served to you, the time you browse, preceding page views, and your use of features or applications on Our Site. This statistical data helps us understand what is interesting and relevant to users of our Site so we can best tailor our content.
- INFORMATION FROM THIRD PARTY SOURCES
We may receive information about you from third party sources that feature Our products or promotional offers if you opt-in to receive information from us. You may also choose to participate in a third party application or social media site through which you allow Us to collect (or the third party to share) information about you, including Usage Information and Personal Information.
- THIRD PARTY WEB ANALYTICS
We may use third party web analytics services on Our Site, Our social media platforms, or Our social networking or mobile applications. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help Us analyze how visitors use Our Site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of Our Site. You may deactivate the ability of these analytics services to analyze your browsing activities on Our Site.
- INFORMATION USE, DISCLOSURE AND SHARING
We use the information we collect on Our Site for a variety of business purposes, which may include but is not limited to:
-fulfilling your requests (such as product orders and responses to email questions);
-providing you with access to certain areas and features of Our Site;
-verifying your identity;
-communicating with you about your account and activities on Our Site;
-sending notice of changes to any Hollywoodnvine policy;
-tailoring content, targeted advertisements, and offers We provide you;
-improving Our Site and for internal business purposes;
-processing applications and transactions.
THIRD PARTIES PROVIDING SERVICES ON OUR BEHALF. We may disclose the information We collect about you (including personally identifiable information) to Our third party service providers that host or operate Our Site, analyze data, process transactions and payments, fulfill orders or provide customer service; advertisers; sponsors or other third parties that participate in or administer Our promotions, contests, surveys or provide marketing or promotional assistance.
LEGAL DISCLOSURE. Hollywoodnvine may transfer and disclose information, including your Personal Information, Usage Information and Device Identifier, (including IP address), to third parties to comply with applicable laws; when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our Terms & Conditions or other applicable policies; to respond to an emergency; or otherwise protect the rights, property, safety, or security of third parties, visitors to Our Site or the public. We may also disclose such information to a successor entity in connection with a merger, consolidation, sale of assets or other corporate change affecting the Site.
- YOUR PRIVACY RIGHTS.
We understand that your personal information is important to you. You may direct Us not to share your Personal Information with third parties, not to use your Personal Information to provide you with information or offers, or not to send you newsletters, e-mails or other communications by: (i) modifying your registered user information on the Site; (ii) sending Us an e-mail at email@example.com or by contacting us here.
REVIEWING, UPDATING AND MODIFYING PERSONAL INFORMATION. You can modify, verify, correct, delete, or update any of your Personal Information and preferences collected through Our Site by emailing Us at firstname.lastname@example.org or by contacting Us here. However, some residual data may remain because of backups and other reasons.
OPTING OUT. If you would like to stop receiving promotions, updates and/or special offers at any time, you may e-mail us at email@example.com with a statement requesting that you wish to close your Hollywoodnvine account and that you would like to opt out of future Hollywoodnvine e-mail promotions, updates and special offers. Please allow Us ten (10) days to process an email opt-out request, and four (4) to six (6) weeks for other requests.
Please be aware that, even if you opt out of receiving marketing communications from Us, We may still contact you for transactional purposes (i.e. for order fulfillment purposes, customer service purposes, appointment reminders, or product recalls).
- CALIFORNIA DO NOT TRACK NOTICE
Under California Law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third party websites, to the extent the operator engages in that collection.
California Law requires website and online service operators to disclose whether third parties may collect personal information about their users’ online activities over time and across different sites when the users use the operator’s website or service. Third parties that have content or services on Our Site such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits, but this information does not include personal information. We do not knowingly permit such third parties to collect any personal information from Our Site unless you directly provide it to us and we provide it to them with your consent.
Our Site is not directed to children under 13 and We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, We will make reasonable efforts to delete such information from our records. Children under the age of 13 should ask for a parent or guardian’s permission before using Our Site and/or providing any information over the Internet.
- SECURITY OF YOUR INFORMATION
Hollywoodnvine maintains reasonable safeguards to protect Personal Information against loss, unauthorized use, disclosure or destruction and when transferring information for processing. We restrict authorized access to your personal information to persons who have a legitimate business purpose to know that information to provide products or services to you and to persons you have authorized to have access to such information.
We urge you to protect your own privacy. We recommend that you do not share your Site password(s) with anyone or in any unsolicited phone call or e-mail.
While Our Site strives to ensure the integrity and security of our network and systems, Hollywoodnvine cannot guarantee that our security measures will prevent third-party hackers from illegally obtaining this information.
- LINKS TO THIRD PARTY SITES
- PUSH NOTIFICATIONS
If you provide your consent, we may send push notifications to your web browser or mobile device. Push notifications may include marketing messages from us or from third-parties. You can alter your push notification settings at any time by changing the notification settings on your mobile device or browser.
- CONTACTING US
The Plaza – 180 Century park East Suite 600 , Los Angeles, CA 90067 310-229-5700
Or send us an e-mail with your request here.